Citrix has been a participant within the distant desktop marketplace for over 25 years. A couple of years in the past, they jumped into the (MDM) area with Citrix XenMobile (which begins at $2.25 per machine monthly). After we checked out Citrix XenMobile final yr, we centered on enrollment and set up on the completely different platforms in addition to the product’s inherent administration capabilities. For this replace, we confirmed these capabilities had been nonetheless current after which delved deeper to check reporting and the productiveness functions supplied by Citrix. For this take a look at, we had been supplied with a take a look at account for XenMobile verison 10.6.three.14 that was hosted by Citrix. This allow us to take a look at the app with out the effort of putting in an area model of the software program, and it is obtainable as a normal deployment path to prospects, too. However, whereas we preferred the Citrix Worx apps, general we discovered that XenMobile continues to be on the complicated facet, even for IT directors. Because of this the product stays barely behind Editors’ Selection winner .
A notable current growth for Citrix is a partnership the corporate has established with Microsoft and its Enterprise Mobility + Safety (EMS) Suite, which incorporates not solely however a number of safety and instruments from , together with Azure Lively Listing (AD). The massive query most individuals most likely have is, “Why would I would like two MDM options?” One reply to that query comes from a buyer request to offer help for shared units and apps. This is not at present doable with Microsoft Intune as particular person accounts are required in Workplace 365. The opposite reply is that many present Citrix prospects wish to use the safe Citrix apps but additionally wish to make the most of Workplace 365 and the Microsoft identification capabilities. Now prospects can get the most effective of each worlds and, in lots of instances, they have already got entry to those merchandise by way of company enterprise agreements.
One other key element of the Citrix platform is their NetScaler distant entry and software program. This product has historically been used to handle massive numbers of digital desktop and distant customers. New enhancements add the power to help each System VPN (Citrix’s ) and a MicroVPN (Citrix’s model of a ) to offer safe entry to inner company assets for distant customers. Whereas NetScaler is a separate product, it does have to be thought-about as a part of Citrix’s capabilities within the case of very massive deployments the place you’ve got a excessive quantity of site visitors from outdoors the firewall.
Set up and System Registration
The preliminary evaluation of Citrix XenMobile was completed utilizing an on-premises set up of their administration server, delivered as a Hyper-V digital machine (VM). For this up to date evaluation, we used a take a look at occasion supplied by Citrix and hosted of their cloud atmosphere. A small variety of enrolled units had been already current, making it a bit of nearer to an actual deployment. We additionally enrolled our take a look at units utilizing particular person invites despatched through textual content message. Enrollment invites will likely be despatched through SMS for a single native or AD person. For teams, the invitation will come both through SMS to the machine’s cell phone quantity or by way of an electronic mail through the use of profile data.
Registering particular person units consists of downloading the Worx House app from the device-specific app retailer after which coming into within the acceptable person data. For iOS units, some extra authorization steps are required to put in the customized certificates. With this finished the machine ought to present up within the administration console pretty rapidly and report all the pieces it finds. I had no points registering all three units used for this take a look at, and the general course of right here may be very easy in comparison with a lot of the competitors, together with and even VMware AirWatch.
Registering particular person units consists of downloading the Worx House app from the device-specific app retailer after which coming into within the acceptable person data. For iOS units some extra authorization steps are required to put in the customized certificates. With this finished, the machine ought to present up within the administration console pretty rapidly and report all the pieces it finds. I had no points registering all three units used for this take a look at.
Configuring customers works both by way of an present listing service similar to Microsoft AD or another Light-weight Listing Entry Protocol (LDAP)-compliant listing. You may also import native customers through the use of a flat file formatted with username, password, and teams, separated by a semicolon. This will likely throw some of us for a loop because the overwhelming majority of different MDM and customary desktop administration instruments import units through the use of the CSV file format. Particular person customers could be added through the use of the Add Native Person dialog. Emails can then be despatched to teams of customers for self-enrolling their units. It is also doable to import an inventory of units through the use of a flat file just like the one for customers. I also needs to point out at this level that Home windows tablets are supported by XenMobile as properly.
Administration and Insurance policies
XenMobile’s administration dashboard is very customizable. Clicking on the Customise button brings up a display screen letting you construct as much as 4 dashboards by selecting from seven completely different layouts and a spread of various data. The display screen makes use of a wide range of graphical parts to show pertinent data and makes use of colour to point standing. A lot of the knowledge on the dashboard is clickable, with extra data obtainable must you want extra element.
One helpful component I preferred on this dashboard is the power to take an motion proper from the dashboard display screen by clicking on the Plus (+) signal on the backside of a specific widget. For example, clicking on the iOS component within the Units by Platform widget prompts a fly-out menu with choices together with Actions, Export View, and Choose All. The Actions button shows an inventory of things while you hover the mouse over the icon, together with Ship Notifications, Deploy, Selective Wipe, Full Wipe, Revoke, Find, and Allow Monitoring. This makes it straightforward to take motion on one machine or a gaggle of units proper from the administration dashboard.
The Reporting tab from the Analyze menu gives an inventory of 10 completely different reviews which produce a CSV file. You may produce the identical CSV instantly from the dashboard display screen through the use of the Export possibility as properly. On particular person units, taking motion similar to locking/unlocking, selective and full wipe, or simply finding, occurs from the Handle tab. Choosing a person machine by clicking on the row containing the goal brings up one other fly-out menu with choices to Edit, Deploy, Safe, Notify, and Delete. The Safe button brings up a separate menu field with the choices talked about beforehand plus App Lock and App Wipe.
I used to be in a position to take a look at the partial wipe characteristic on the Home windows Cellphone machine and confirmed that every one “company” knowledge was eliminated. As soon as this process has been carried out, the machine will stay within the Units checklist till you delete it. The standing for the Home windows Cellphone modified to “System Unmanaged” after performing the selective wipe. It’s doable to carry such a tool again below administration by selecting Authorize from the Safety Actions menu. This may occur when a company machine was turned in by an worker leaving the corporate and is subsequently reissued to a different worker.
Finest Worth Pricing
Citrix costs their product at $2.25 monthly per machine or $2.89 per person monthly for as much as 10 units. This value is for his or her cloud-hosted atmosphere and consists of the essential stage of MDM performance. Nonetheless, the per-device value is lower than half the Microsoft Intune value, which solely covers 5 units. In actuality, a single person not often has greater than 5 units—with three doubtless being the quantity you may encounter essentially the most in multi-device conditions. However the base per-user value for XenMobile continues to be a standout amongst the competitors.
Citrix XenMobile gives a stable MDM product backed by the corporate that has been offering distant entry options into Microsoft techniques for years. A complete administration console makes performing routine administration duties straightforward, and the brand new Microsoft partnership will permit extra administration of issues similar to Workplace 365 apps, which is one thing that is not at present doable from the XenMobile platform by itself.